Guarantee of Satisfaction
TDB Custom Designs stands behind the quality of its products and services. TDB Custom Designs products are made-to-order with the best quality materials possible using our state-of-the-art digital equipment. If you are not satisfied with your puchase please contact Customer Service within 15 days of receiveing your custom product. Subject to the following criteria, we will re-print your product or apply a store credit to your account.
TDB Custom Designs takes great pride in its commitment to customer satisfaction. However, certain circumstance are beyond our control. Please note that we cannot be responsible for:
- Spelling, punctuation or grammatical errors made by the customer.
- Inferior quality or low-resolution of uploaded images.
- Design errors introduced by the customer in the design creation process.
- Errors in user-selected options such as product type or size.
Please examine your designs carefully and correct any mistakes prior to placing your order. Please make sure the size, color and style of the garment you select is correct. Please contact us by phone or email if you have any questions.